NEUMANN MUSIC PRIVACY STATEMENT

This policy explains our information practices, defines your privacy options and describes how your information is collected and used.

This policy covers the website at https://peterneumannmusic.com (the “PNM Website”). The PNM Website is owned and operated by Neumann Music (“NM”), a sole proprietorship organized under the laws of California, United States. Should you have privacy questions or concerns, send an email to peterneumannmusic@gmail.com or send a letter to us at: Neumann Music, 8800 Cadura Circle, Elk Grove, CA 95624.

By visiting and using the PNM Website, you agree to the collection and use of information in the manner described in this policy.

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at peterneumannmusic@gmail.com or mailing us at: Neumann Music 8800 Cadura Circle, Elk Grove, CA, 95624, United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WOOCOMMERCE

Our store is hosted by WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Payment:

When you make purchases on the PNM Website, the payment processor (Stripe, Braintree, etc.) collects your credit/debit card data to process the transaction.  Your information is encrypted with industry standard encryption through the Payment Card Industry Data Security Standard (PCI-DSS) and NM does not receive or keep your credit/debit card information.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

IP addresses define the Internet location of computers and help us better understand the geographic distribution of our visitors and customers and manage the performance of the PNM Website. Cookies are tiny files placed onto your computer when you visit the PNM Website, so we can immediately recognize you when you return to the PNM Website and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies. If you modify your browser preferences, certain features of the PNM Website may not be available to you.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

NM reserves the right at any time and without prior notice, at its sole discretion, to revise this policy, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you at this PNM Website, by email, by means of a notice the next time you log in to the PNM Website, or by means of a notice on the PNM Website homepage.  You are responsible for reviewing the PNM Website periodically for any modification to this policy. Any access or use of the PNM Website by you after notice of modifications to this policy shall constitute and be deemed to be your agreement to such modifications.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at peterneumannmusic@gmail.com or by mail at:

Attn: Privacy Compliance Officer
Neumann Music
8800 Cadura Circle
Elk Grove, CA, 95624
United States

If you are still reading this, congratulations on making it all the way through the boring stuff!

This policy was updated June 2018.